Shipping policy

How do I check the status of my order?

Orders are processed in 1-2 business days and a confirmation email with your tracking information will be sent to you shortly after your order is shipped.

If for whatever reason you didn’t receive your order confirmation email or your shipping confirmation email with your tracking information, feel free to contact us through the contact form on our website and we’ll have it sent out to you as soon as possible.

 

How long does shipping take?

Australia: 6-14 Business Days

United States: 7-15 Business Days

United Kingdom: 7-15 Business Days

Others: 7-15 Business Days 

*This doesn’t include our 1 - 2 days of order processing time.

*Due to external factors surrounding shipping and logistics, transit time may take up to a week longer than usual.

 

Do we provide a quality guarantee for all the products being sold?

Absolutely! If you do not like the product or if you find any damages to the product, you can reach out to us anytime and we’ll sort it out for you.

 

How can I get in contact with you?

You can reach us via the contact form on our website.

 

Do you provide a refund if I don't like the product?

Yes! We provide a full refund on your order if you don't like the product. Simply visit our Refunds & Returns page on our website for complete details.

If you have any questions that haven’t been addressed in our FAQs, please contact us and we will get back to you as soon as possible.